ExpressChemist

ExpressChemist
 
 
Average Rating: 4.5/5.0 store rating

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by Expresschemist Shopper, 22 December 2004
I was very impressed with the whole service.
Overall Rating: 4/5.0 store rating
Customer support: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
by Expresschemist Shopper, 22 July 2006
Easy and informative experience
Overall Rating: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 
by Expresschemist Shopper, 06 June 2006
the site was easy to understand and navigate and i am extremely pleased that this company accepts visa/electron online. Thanks
Overall Rating: 4/5.0 store rating
On-time delivery: 4/5.0 store rating
 
by Expresschemist Shopper, 22 December 2004
It was quick and easy, especially because it was an international order. Would definitely do business again with ExpressChemist!
Overall Rating: 4/5.0 store rating
Customer support: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
by Expresschemist Shopper, 26 September 2006
better than other online pharmacies I have tried
Overall Rating: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 
by Expresschemist Shopper, 11 November 2004
express chemist were quick to deliver and very helpful. They checked that the mains adapter was the correct one during a telephone conversation I had with them, to make sure I was getting the product I needed. I would highly recomend them
Overall Rating: 4/5.0 store rating
Customer support: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
by Expresschemist Shopper, 12 April 2008
Goods arrived in Australia only 6 days after the order. Can't ask for better than that.
Overall Rating: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 
by Expresschemist Shopper, 10 April 2008
pROBLEMS BUYING PRODUCT AT ANY BRANCH BOOTS SO TRIED INTERNET THIS FIRM LOOKED OK AND IT WORKED FINE ARMCHAIR SHOPPING VERY SIMPLE
Overall Rating: 4/5.0 store rating
On-time delivery: 4/5.0 store rating
 
by Expresschemist Shopper, 02 January 2005
The shopping experience was alright. Could do with a bit more explaination about the product. When I received the product the box with seal was open. I checked over the product and it seemed alright. As far as the product is concerned I'm just waiting to see if it will do what I was told it would do.
Overall Rating: 3/5.0 store rating
Customer support: 3/5.0 store rating
On-time delivery: 5/5.0 store rating
 
by Expresschemist Shopper, 30 December 2007
Disappointing for first time. One carton damageg and will be returned shortly. Whether i come back to shop further depends on response to my complaint. Rest of my order fulfilled ok.
Overall Rating: 3/5.0 store rating
Customer support: 4/5.0 store rating
On-time delivery: 4/5.0 store rating
 
by Expresschemist Shopper, 09 November 2004
Unable to find Uniflu (made by Unigreg) on any online chemist despite it being british made and apparently available through all good chemists. I currently have to source this through friends in Ireland where it is readily available
Overall Rating: 3/5.0 store rating
On-time delivery: 5/5.0 store rating
 
by Expresschemist Shopper, 03 June 2007
For some reason, they would not accept shipping to a PO Box - difficult where we live as there is no door to door delivery. I had to call to get it sorted. Last time I ordered there was a double delivery and other issues.
Overall Rating: 3/5.0 store rating
Customer support: 3/5.0 store rating
On-time delivery: 4/5.0 store rating
 
by Expresschemist Shopper, 28 October 2007
the order took far too long to arrive
Overall Rating: 3/5.0 store rating
Customer support: 2/5.0 store rating
On-time delivery: 2/5.0 store rating
 
by Expresschemist Shopper, 22 September 2007
I was advised of a delay on 30th August 07 and stock was expected within the next few days but have not received an update or delivery of the item.
Overall Rating: 3/5.0 store rating
On-time delivery: 1/5.0 store rating
 
by Expresschemist Shopper, 07 September 2007
2 items were missing in my order. One of the items arrived at a later date but the other item never arrived and was replaced with a totally different item.
Overall Rating: 3/5.0 store rating
Customer support: 5/5.0 store rating
On-time delivery: 2/5.0 store rating
 
by Expresschemist Shopper, 20 July 2007
Very good but the delivery time took a bit longer than expected.The product range is good.
Overall Rating: 3/5.0 store rating
On-time delivery: 4/5.0 store rating
 
by Expresschemist Shopper, 18 June 2007
Did not receive the product I expected. I ordered the clear lotion and got a tinted lotion
Overall Rating: 3/5.0 store rating
On-time delivery: 5/5.0 store rating
 
by Expresschemist Shopper, 27 April 2005
At this moment I can not give any further opinion - as I have not received the order yet. However, I am quite pleased with the fact I have the ability to track down how things are going. I got updated on the delay of the expected dispatch date - which means, as far as I am concerned at this moment, Express Chemist works to keep the customer satisfied.
Overall Rating: 3/5.0 store rating
On-time delivery: 1/5.0 store rating
 
by Expresschemist Shopper, 14 April 2005
Item ordered not in stock e mail sent to me but I did not receive. When chased by e mail response was very good.
Overall Rating: 3/5.0 store rating
Customer support: 5/5.0 store rating
On-time delivery: 3/5.0 store rating
 
by Expresschemist Shopper, 03 September 2006
O.K but silly restrictions on quantities which will amke me shop elsewhere in future
Overall Rating: 3/5.0 store rating
On-time delivery: 4/5.0 store rating
 
by Expresschemist Shopper, 04 November 2006
The order progressed but then they wrote to me and said that it was out of stock and they couldn't get any more. I was very disappointed. They refunded the money but it just wasted a week. I went to another web site and ordered it there. They did send an email to tell me that but it was still a disapointing service
Overall Rating: 3/5.0 store rating
 
by Expresschemist Shopper, 11 March 2007
I was impressed with the speed of delivery
Overall Rating: 3/5.0 store rating
On-time delivery: 5/5.0 store rating
 
by Expresschemist Shopper, 21 February 2007
The shopping experience was fine but the product was not what I had expected. I thought I was buying a suction type device to help me remove contact lenses but the product sent was not what I had hoped for. It was very cumbersome and could only be used a few times. If I had seen a photograph of the product on your site or had information about its limited use I would not have bought it.
Overall Rating: 3/5.0 store rating
On-time delivery: 5/5.0 store rating
 
by Expresschemist Shopper, 18 February 2007
Order took over a week to arrive, considering its supposed to be an 'Express' service, it wasn't good. I did get an email to explain the delay, but the order still didn't arrive to well after they said it would.
Overall Rating: 3/5.0 store rating
On-time delivery: 2/5.0 store rating
 
by Expresschemist Shopper, 04 February 2007
Decided to try ExpressChemist because prices for certain things were a little lower. However, I would not use them again as the delivery time was far longer than others I have used.
Overall Rating: 3/5.0 store rating
On-time delivery: 3/5.0 store rating
 
by Expresschemist Shopper, 28 January 2007
Other suppliers overseas shipping rates are much lower, on orders over £50 one chemist will ship to Portugal free. This is the only reason we will not use Express for pharmaceuticals, as quoted shipping cost to Portugal on a £52 order was £17.
Overall Rating: 3/5.0 store rating
Customer support: 3/5.0 store rating
On-time delivery: 1/5.0 store rating
 
by Expresschemist Shopper, 16 December 2006
Overall I beleive the service to be good my only concern is that the packaging of the product is not very good - twice I have received damaged product due to insufficient packaging.
Overall Rating: 3/5.0 store rating
On-time delivery: 1/5.0 store rating
 
by Expresschemist Shopper, 13 December 2006
Two of the vials inside the box (which seal was not broken) were kind os humid because the color of the label had dyed the package insert red.
Overall Rating: 3/5.0 store rating
On-time delivery: 5/5.0 store rating
 
by Expresschemist Shopper, 20 November 2006
The goods were dispatched seeral days after the order and I was not impressed.
Overall Rating: 3/5.0 store rating
On-time delivery: 4/5.0 store rating
 
by Expresschemist Shopper, 02 January 2006
I was a bit concerned that when I placed the order the product was in stock on the web site, but following a 7 day period I telephoned Express Chemist to chase the order up and was told that the product was out of stock. I asked when it would be in stock and was told they have deliveries every two days, this is obviously not correct as they would have had at least 3 deliveries in the 7 day period. I eventually got the product delivered as ordered but found the whole experience one I do not wish to repeat.
Overall Rating: 3/5.0 store rating
Customer support: 4/5.0 store rating
On-time delivery: 3/5.0 store rating
 

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