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John Lewis

John Lewis
 
 
Average Rating: 4/5.0 store rating

Read 35 reviews

Showing 31 - 35 of 35

 
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Dovermire, 15 April 2004
Ordered HP Color LaserJet 1500 three days before Good Friday (2004) on standard delivery (which was no delivery charge) taking I think 5 days. Delivery was made to me on the Thursday (took 2 days), more than happy with delivery; printer was delivered in one piece and working order - works fine, web site gives status of order and money is not taken from ones plastic till it's despatched. I chose John Lewis because of good price for item and they have an excellent name on Merseyside (Liverpool) at their store for after sales and customer support - I'm hoping I won't need that.
Overall Rating: 5/5.0 store rating
Ease of ordering: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
Jacksno, 19 March 2004
The only place to buy any electricals with no quibble on any items First class
Overall Rating: 5/5.0 store rating
Ease of ordering: 5/5.0 store rating
Customer support: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
Mrjamie, 11 January 2004
I have been ordering from John Lewis online for about two years now, and have purchaced items from vases, to photographs, to exercise equipment. Everytime the order has arrived on time and been expertly packed. On the one occation I needed to change an item the customer service people were fantastic, phoning my local branch for me to see if they had what I was after in stock and arranging it to be reserved for me! Simply excellent.
Overall Rating: 5/5.0 store rating
Ease of ordering: 5/5.0 store rating
Customer support: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
Ratso, 13 December 2003
Have dealt with john lewis for years and have had nothing but excellent service from them.
Overall Rating: 5/5.0 store rating
Ease of ordering: 5/5.0 store rating
Customer support: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
Toby1, 26 October 2003
Ordering was fine, and delivery good. However, when a fault was discovered, the retailer referred to manufacturer (with carriage free) and would not take responsibility. After several calls, said they would arrange collection and delivery free. However, I ended up with a reconditioned replacement machine (Sony Playstation).
Overall Rating: 3/5.0 store rating
Ease of ordering: 4/5.0 store rating
Customer support: 2/5.0 store rating
On-time delivery: 4/5.0 store rating
 

Showing 31 - 35 of 35

 
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