Kiddicare

As mentioned before, the prompt delivery and update by mobile was second to none. Purchases were exactly as specified. I will happily order from Kiddicare again.

An excellent service in all respects, including the option to rearrange delivery date by SMS text which I needed to use. The one hour delivery slot is excellent and the item was delivered within three minutes of the beginning of that one hour slot. I have no hesitation in recommending Kiddicare

Website indicated level of stock immediately available rather than availability of stock at the manufacturer's. Prompt delivery, with a one-hour time slot that was achieved. Well done.

Very quick free next day delivery with text and email to give me an accurate delivery time so no need to wait in all day. Excellent service

I have bought several things from kiddicare recently,and everything was delivered on time except the bed guards.I do find it extremely annoying when you wait in,and things do not arrive.If the bed guards arriving late ,are a one off,then I will continue shopping at kiddicare.But if my orders are late in the future,then I will NOT shop there.

This is present for first baby who is due next month. The packaging and price were good. I liked the fact that I could pay by Paypal. Cannot comment on quality and washability until in use.

Very happy with shopping experience and with the product purchased

ordering was quick and easy, prices were good, order arrived packaged well, very pleased with all the service, well done kiddicare!

excellent service I ordered at 16:30 and it came the next morning at about 9:30 I also recieved an email telling me it would be delivered between 9:30 and 10:30 brilliant

Overall an excellent experience. Top quality product, very good value for money, delivery and communication fantastic.

Website easy to use, quick delivery times and good short delivery windows so not waiting in all day.

The mattress came on the day it said it would, only they left it at a neighbours house and did not leave a card or anything so we were not aware that it had been delivered, it was only when I checked on the tracking the following day that I found that it had been delivered to another house.

As always Kiddicare provides excellent service and value for money with free next-day delivery. For some reason on this occasion I didn't receive my usual 1-hour delivery slot but was given an all day slot instead. I called the customer service number, took advantage of the brilliant call-back service so I could hang up, get my daughter dressed and call back to be first in the queue, whilst I was on the line the agent called Interlink and got me a 1-hour slot. Kiddicare is always my first choice for baby/kid's items.

User friendly, customer comes first, could not be more pleasant. And very much the best price out there.

I would consider using another retailer, kiddicare needs interlink to pull their socks up before they destroy kiddicares goodwill with their customers.

Excellant deliverey service.On time and no hassle with ordering.We will definitly use kiddicare for any future buys.

Kiddicare kept me fully upated as to the progress of my order and when the shipment was delayed from the manufacturer, I was given the chance to amend the order.

i ordered the travel system over the internet, the purchase was easy to use and delivery was very prompt. no complaints. definitely use this site/merchant again.

Very satisfied with the process of ordering, payment and the delivery. Exceptional service which I didn't expect ordering prior to New Year holidays.

Excellent service, good website and choice of products.Ordered on a bank holiday and delivered within 18hrs of ordering. Thankyou.

Always experience prompt, efficient service from kiddicare which is why I go back to them time after time for my purchases. Highly recommend them to anyone who will listen!!

Very good tracking of order from placement to delivery. As the order was placed between Christmas & New Year for the goods to arrive within 24 hours was fantastic service. Cannot fault the service received.

Shopping at Kiddicare is simple, they have a nice range of products and the website itself is very easy to navigate. They kept me informed of what was happening with the order.

Easy, no hassle, excellent service with no hidden extra costs. I would highly recommend Kiddicare to everyone.

All went reasonably well, although when I placed the order the emails said I would get a 1 hour delivery slot on the next day delivery, but I only got an 8am - 6pm delivery slot offered, just as well my wife was able to be at home!

A very good shopping experience, it was getting very close to Xmas but the order was delivered very quickly. Would certainly recommend this supplier

Before buying I had various questions on the buggy and accessories that are available with it. The online community feature was excellent and someone from kiddicare responded to my questions within 12 hours each time. I ordered at 11:50pm on a Monday and had my goods by 9:15 on the Wed. Overall I was extremely pleased especially considering some of the negative reviews I had read.

I think the company are fantastic, found the website very user friendly, easy to find what i wanted to buy, then easy to order. Delivery is so quick, and they actually give you a delivery time, so no waiting around all day, everyday. Any problems are dealt with very quickly and efficiently. I will be recommending kiddicare to everyone.

Good quality product... kept informed by e-mail... easy tracking of exactly where product is at any time

Delay in delivery caused by snow/ice - not unreasonable given the atrocious weather conditions on day scheduled, and the 1hr time slot and sms text message re expected delivery is an excellent idea. However another text re an unavoidable delay or delivery postponement caused by the weather would also be a great idea

Good search engine on the site so I found what I needed quickly. The item was dispatched promptly and I had it earlier than the average estimation for non-mainland deliveries

Excellent, first class = such excellent service is rare and hard to find in the current climate.

1) Attempted to make an order on Kiddicare site around ten days ago. Order process stalled leaving me unsure whether it had gone through or not. I contacted customer support to ask but they never got back to me. 2) Ordered the same product again a couple of days later (a Tuesday. This time the order process worked. All products were advertised with next day delivery. 3) Order didn't show up the next day. Contacted customer support who could only comment that the shipment hadn't arrived because it was late arriving at the depot. A fact that doesn't interest me as the customer in the least. By this time is was Thursday afternoon. I asked customer support to arrange for this to be delivered the following day. 4) Package didn't turn up on the Friday. 5) Received an email with a time slot for delivery on Saturday. It then snowed heavily in this area and delivery wasn't possible. This was fair enough but this was the only heavy snowfall we've had in this area since I ordered the package. 6) No communication from anyone on Sunday. 7) Contacted customer support on Monday, they suggested I might like to pick up the package myself from their courier's depot. I declined. 8) It's now Tuesday and I'm waiting to see if this will be delivered. No time slot email this morning though so it's not looking promising. 9) Kiddicare are still advertising next day delivery on their site with no mention of bad weather conditions affecting delivery in this area. I suspect I've been pushed to the back of the queue because my delivery is already late .

Very pleased with the speed of delivery and with the layout on their site and the products available. I would like a few more cheaper prices though!

Great variety of products, low prices. Especially compared to some prices of products here in Ireland. Only downside is the delivery costs of £ 20, which doesn't pay of when buying smaller items.

Easy to order online. I live in Scotland so had expected serious delays to the deliveries however was very pleased that goods arrived within given timescale and in time for Christmas. Well done!!

It's a hassle that Kiddicare do not accept international credit cards even with so many security features. It should provide more simplified payment methods for non UK residents. Email assistance is fabulous with helpful and prompt response. Customer care call centre though is a nightmare. Call in 3 times- twice given invalid queue number, once got cut off and then prompted to call back next day because they are closed.

One of the easiest sites I have used, delivery times are excellent. I would reccommend this this site.

It was excellent. It took less than 24 hours and they kept me up to date by e-mail and text messages

This was my first experience of kiddicare.com and I was pleasantly surprised. If I had known the service was going to be so efficient, so close to christmas, I would have ordered more but due to the bad weather and christmas looming I was worried I wouldn't have my order in time so unfortunately I only ordered the items I didn't need before christmas. I would definitely use kiddicare again and have already recommended it to friends and family.