PMC Telecom

I needed the order quickly and called PCM regarding delivery information. They kept me updated on the progress of the order and it arrived as promised. Very good service.

well laid out site, good prices, prompt delivery

I'm a designer so i might be over critical about the site design from a personal point of view- it's a bit garish and cluttered BUT the service and product offering is OUTSTANDING, so it serves me right and I shouldn't judge a book by its cover. excellent range excellent and very easy to use check out my phone was the cheapest price on the web excellent communication after ordering arrived the next day and I love it. Like I said, OUTSTANDING all round...they know their onions and I will use again.

The product arrived quite quickly, but unfortunately the key pad is 'sticky' and I have to re-dial the number several times before I get through. Unsure if I should return the 'phone as this is the only wall-mounted 'phone I have found with large keys and I like being able to see the number I'm calling easily.

Good selection of products as I looked everywhere for vintage style touch tone phone. Yours was the best selection. Also good clear website. My only problem was the charges. I think the total cost with vat should have been listed in the full price rather than seperated. Was this done deliberately to make the item look cheaper? If this was done you would have got a 5 star rating.

Goods arrived very quickly in

The whole experience was very good. The manner in which the order was processd gave me confidence in the Copany and I wiil trade with the Commpany again Thank you

The problem was that the phone advertised on the web site (Binatone 500) was shown as a corded answerphone but when the product arrived it was evident that no answerphone operated with this phone. This was confirmed when I spoke to Binatone itself. I contacted PMC and they confirmed this was the case and sent me a Binatone 600 corded phone which has the answerphone machine, to replace the phone. They were apologetic and made no further charges, but i had to hang around for a few hours waiting for the courier to collect the parcel which was inconvenient. The initial error was on the web site and PMC acted well once they were made aware of the error. Unfortunately, I still ended up hanging around for a courier to collect the Binatone 500, which meant some inconvenience for me as a result of their error. A voucher for some value might have been appropriate in the circumstances.

I was very pleased with my purchase and with the fast delivery , I was also sent an email telling me when my purchase was despatched. I would reccomend PMC Telecom to anyone .

Easy to order and delivered within two working days! Couldn't ask for much more really.

everything was in accordance with my expectation. there was a small problem with the credit card edetails, but they made the effort to contact me to quickly resolve this - very good

Second product bought for PMC great service and price.

Item appeared to be in stock then a few days later got called to say it was re-called by the manufactuer due to a technical fault, I have been given a vague date for delivery in November but not confirmed.

Well I was quite shocked after having placed the order on the Sunday, I came home from work on the Monday to find a label that the courier tried to deliver the goods but to no avail, initially when I placed the order I was informed it could take up to 28 days for delivery, not 28 hours! I came home from work on Tuesday to find the courier had been again and again he couldn't leave the parcel because I was at work, so I phoned the courier up to let them know that I was working a four day week and I would be available on Friday for the parcel and it duly arrived right on time. I am very pleased with my purchase and if I need to make another purchase I will not hesitate to give PMC Telecom a ring via their website. Thanks for everything. Pete.

The website was easy to use and delivery was immediate. Plus your prices seem to be the lowest I could find.

Really helpful merchant - they went above and beyond the call of duty and we'll definitely be using them again.

Extremely efficient, very good online service. Highly recommended

Good, well organised site. Prompt delivery, excellent prices and overall positive experience.

Excellent service. I had a problem after installation, which was addressed by PMC immediately. I needed a replacement Base Unit, which was quickly dispatched.

Very efficient, arrived very promptly in excellent condition.

Smooth transaction with excellent follow up on a technical query. Happy to trade with again.

Original item was faulty - replaced instantly. Problems however with UPS failing to stick to collection arrangements. Took a week to get them to collect the original for return.

Very good sevice, phone arrived very quickly.

Have called twice regarding a problem with the equipment handbook and am stillw aiting for the promised action to be completed

Have shopped there before - and will again! Excellent!

Clear and simple site, pleased that it asked what you were planning to use the product with as I hoped it meant I wouldn't get goods I didn't want

good range of products, speedy delivery. *****

I got 2 order completes emails but the first seems to be an error or I missunderstand what it was telling me. I was happy with all other aspects of the order and ordering. Thank you.

Once found on the Internet, service was excellent and the phone fulfilled all my requirements immediately

Excellent customer care - I needed help with setting up the phone and they were extremely helpful. I would definitely buy from them again and recommend them to others.