TheCoolingShop.com

Excellent experience

No fuss No Problems, Thanks

Excellent service and easy to use website.

I'd happily use them again.

The speed at which comments and questions were responded to was an example to all - a superb service.

Everything was fine.

Excellent service with good tracking system

Good service

I found thecoolingshop.com to be an excellent site. Item was ordered and delivered within 24hours. Would definetely shop with these again.

Very good service arrived earlier than expect and was very well detailed on their site so I knew what I was getting was compatible.

Good selection of products, very good prices and delivered Quickly.

The item was described as (UV/Green)this implies it appears to light up when in the presence of UV light. It does not.

Item well packaged & shipped quickly. Very pleased with service.

Fast delivery and great product, but instead of neon version of the cooler I recieved one with standard fan.

The case I was sent was the wrong colour. I repeatedly emailed asking for a replacement. Because I work away, the offer of a courier doing a swap at my house was unacceptable, and despite my repeatedly asking if I could deliver the incorrect product to the courier, then wait for a replacement, I kept getting fobbed off. In the end I kept it but would not shop here again. Doing a customer return should not be such a difficult process but I found myself having to explain the situation over and over again.

Wrong item initialy sent. Exchange was quick and hassle free.

Other than a few items being out of stock shopping at TheCoolingShop.com has been a stressless process. Lots of products to choose from, fast shipping, and good customer service, though I feel when a product is out of stock for over a month its not good enough, and stock should be chased up within a few weeks at least.

A quick & efficient transaction with good communication.

Good service and selection of products, I'll definitely buy from these guys again.

Although i know that the product was not in stock the level of service which i recieved was unacceptable, i feel that i will still use the cooling shop but now only when i am stuck for something, i will use the like of overclockers.co.uk who i find excellent in every way possible. I am sorry that i feel let down by the service but i found that when you asked for a reply e mail to a question it was very handy to just simply ignore the mail or answer it with a e mail such as sorry we did not recieve your last mail but the product is someone elses fault as they can not supply use with it, Fare enough excuses i suppose but that is all that it is an excuses ! not a answer which i find acceptable. In fareness to the Cooling shop they refunded my money, and this was done very quickly so i have only praise for them. I hope that they listen to people like me as we are the people who they deal with to keep them selves in bussiness and a unhappy customer is more than likely to shop else where and then not come back !!!!!!!!!!!!!!!!!!!!!!. If there was another way to contact them when there was a problem eg a phone No this would be of great help to the customer and i am sure they would not mind paying a little for the phone call, as then they would be able to talk to a person instead of a machine through e mail which never or seldom gets a reply. I am very sorry if this seems harsh but its the truth and the way i fell about the dealings with the cooling shop and because of this i feel i could not recommend this outlet to any of my friends and family whom all have PCs in there home some have more than one. The Pc which the case was for was going to a display here in Belfast and was going to be advertising the special features which the Cooling shop provide eg watercooling and i feel that if the case had went on display then the cooling shop would have recieved a lot of interest and financial support from the people of Belfast. regards. Darren

Top rate service with top rate products. 100% satisfaction in every aspect.

A good on line store,will shop with them aging. Keep it up thanks.

Great place. Out of stock on one item but quickly corrected and the other items shipped without issue! Great!

The original reservoir they sent me was faulty as one of the threads for the barb was missing in the lower perspex block. This was a manufacturing defect and not their faulat all. I got in contact with them and i had a replacement with me in two days. Excellent customer service! Have used them before and will use them again. One of the best watercooling specialists in the UK.

I wished to cancel a product and it was removed from the order within 4 hours - top service :) Goods arrived promptly, all working, would buy from this company again.

The transaction proceeded as expected. I ordered and paid and the goods were delivered in good condition on time. I was kept informed on progress. This is what should always happen.

I was informed that the item was on back order and would arrive in 2-3 weeks, I agreed and accepted this. The item arrived the following week, 'nough said

Quick and easy

The Coolingshop.com is a great site for buying and finding PC cooling products in the UK. There is quite a large selection of products and their site. Additionally it is fairly easy to navigate around and use when purchasing their products.

Fast & good quality service