Watch Shop

excellent service, would use them again.

I was really impressed with the price of the watch, the ease of buying it and the service.

Very straight forward, and good service.

excellent website, faultless transaction. Thank you.

I ordered a ladies Radley watch and paid a little extra to have it gift wrapped. The wach arrived on the day promised and in good condition, although as it was gift wrapped I couldn't inspect the actual product.I am totally satisfied with my experience of on line shopping with Watch Shop.

Straight forward. Website good found what I wanted very quickly. Wide choice of products. It has taken me longer to do this survey than to do my shopping.

I could not set the day and the date was very hard to set.There were no instructions or guarantee in the package.If my money is refunded I will buy another similar but not the same model from Watchshop.

just has it should be done

A very good service through out. shop with cofidence.

I ordered the watch in the weekend and the tracking service showed me information until Wednesday. After that complete silence. I mailed on Friday, got an answer on Saturday afternoon but received the watch on Saturday morning. the information gap between Tueday and Saturday is too long.

this is second time i used watch shop, both time i got excelent service.

The whole experience did what it said on the tin. Very good service

I was kept informed at every stage of the purchase, from reciept of order to dispatch, cannot fault the experience with Watch Shop

Goods were availabe and delivered on time. Slick and efficient service.

Easy to navigate the pages.

Easy to use site,good choice, super quick delivery.

Product as described and delivered as advised

Excellent service at a bargain price.Beautiful watch which looks very expensive, not £21-50 which it did cost.A beautiful birthday gift for my husband.

Excellent service.

Good price and service. Would happily use again.

excellent choice, service and delivery - perfect

All fine. Clear website. Good choice. Easy ordering and delivered quickly. I could have returned the watch easi,ly if I had wanted to but I didn't!

Can't fault them. Website easy to use. Service faultless.

Good description of the products on the website.. fast delivery for free...

Once the item was ordered and paid for online the feedback was excellent. We knew when the item was taken out of stock ready for packaging, when it left the warehouse and when it should be delivered - which it was. Thank you to watch shop, your service was excellent My husband of just under 70 is having a wonderful time learning all the new gadgets he can use on the watch.

all that someone buying a cheap watch would want. Excellent

Tracking system was excellent and delivery of watch was within 24 hours

good from start to finish

The watch shop has an extensive selection of watches to choose from and are very keenly priced and delivery time was excellent.

Excellent shopping experience - product was exactly as pictured and described, and was delivered on the day it was promised. Would recommend, and would certainly use again.

Excellent website - ability to find products, compare them, view images as good as any. Plus YouTube reviews of a high quality. Easy to go through purchasing process. Best tracking I've come across. Emails keeping you posted of each step of the process. All time in double quick time. Obvious care taken in packaging - required some effort to open it! Superb overall experience!

Excellent, informative web site allowing you to identify the best watch for your requirements, competitive prices and fast efficient delivery service.

Great! Will recommend

Easy website to navigate. I placed my order on a Friday morning and the watch was delivered the next day... I am not surprised the Watchshop is performing so well- I wish other retailers would follow their lead of such great customer service. Would recommend to anyone, I would buy here again

very clear and accurate process from buying to delivery

Quick and easy way to purchase a watch. Will definitely use the company again.

Brilliant product, reasonable prices, quick delivery. Perfect.

My experience was excellent until I mistakenly ordered the wrong watch for my girlfriend's birthday present. From this point on it was the worse experience I ever had dealing with an online retailer. I then immediately called customer service to exchange the watch for the right one. They told me they cannot do it although the watch was the same maker and price but I would have to cancel the order and reorder it. Your customer service representative specifically told the funds would immediately go back into my account and I can then make a new purchase. However that wasn't the case, with numerous phone calls to my bank and to your customer service department I was then told he would take up to 7 working days to be refunded into my account and that I was misinformed. All of this could have been fine if your company had an option to exchange.

This is my second purchase of a Swatch Watch from the Watch Shop, the range of watches is good,the ability to compare is good and the delivery service excellent.

I wish that all places I shop at were as good as Watch Shop. I, so far, haven't any negative comments to make. Well done to Watch Shop.