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Beyond useless
Date of Review: Sep 28, 2009
I wish I had never bought the thing.
6 weeks after we bought it, it broke down, all the lights started flashing when it got to the dry cycle, I called hotpoint to get an engineer out and they said I could either have it repaired or replaced. So I had it replaced with the same model.
2 weeks later, the same thing happened I called for them to send out the engineer - luckily we got the same one so he knew what the problem was. At this point I asked for my money back (So I could pay off the catalogue I bought it from and buy a proper washing machine) the person on the phone gave me some bull about not being authorised to give refunds, so I said fine 'what can you do then?' I had 2 options. 1. Have it replaced with another washer/dryer or 2. Replace it with a washing machine to the same value. I chose the 2nd option. And I can honestly say I haven't regretted the decision.
It was the end of:
Creased, poorly washed clothes.
Damp clothes AFTER they had been dried
Clothes that smelt awful because of having to dry them on an indoor airer, with the heating up high.
The electricity bills I had after having this machine were horrendous as I bought it so I didn't have to keep putting the heating on, as it needed to be a set temperature for my son as he was still 0-3 months as the time, and so I could get my son's clothes washed and dried as I needed instead of having to wait for ages in winter for his clothes to dry before he could wear them!
Not one I would recommend.
