Cons:
Quality of camera - poor; quality of service, even poorer
Overall Rating:
Author's Review
I purchased my Panasonic DMC-FZ18K camera in May, 2008 and totally loved it, especially the zoom. The only problem I had was the VERY short life of the battery. Then the problems began. Three months after purchasing the camera it stopped working. I called the vendor who told me to call Panasonic. I can't tell you strongly enough how poor Panasonic's customer service is. First you have to get through their automated phone system as there is no option to speak to a live person. After being transferred at least a half dozen times each time I called, I soon learned that the entire purpose of the customer service department is to stonewall its customers. To put it bluntly, Panasonic will NOT stand behind its warranty. If you don't believe me, just google Panasonic and customer service and you will find hundreds of complaints just like mine. With all the other products available, do yourself a favor and buy something else.