Xerox DocuMate 632 Flatbed Scanner

Pros: Fast and convenient, when it works, but not reliable

Cons: Absolutely horrible customer service and outdated software.

The Bottom Line: A new and faulty scanner that Xerox makes you send back at your expense, then replaces with a reconditioned used unit with obsolete software? terrible

Review: When it works, it works fine, but be aware of a few things. We needed several of these units. Bought one new to check it out and won't buy another one. We purchased it based on the advertised features and software bundle. The first unit did not work from ...