The right of withdrawal it is the Customer's right to withdraw, for any reason and without penalty, from a purchase contract concluded at a distance. The right of withdrawal consists in the reimbursement of the entire sum paid by the Customer for the return of the purchased goods eit applies by law to distance purchases made by consumers "for purposes not related to any professional activity carried out", thus excluding purchases made by resellers and corporate customers in general. The right of withdrawal is governed by Legislative Decree 185 of 22/05/1999, "Implementation of Directive 97/7 / EC relating to the protection of consumers in respect of distance contracts". You will then have to wait for our communication of authorization for the return of the goods, which will be sent to you.
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