Right of withdrawal The law (DL 22/05/99. 185) Pursuant to Article 5 of Legislative Decree 185/99 for the protection of consumers, which regulates distance contracts, the customer has the right to withdraw if the purchased product does not satisfy the requests or is no longer interested, without having to specify the reason, no later than ten working days from the date of receipt of the goods. As soon as we have received the package with the return, it will be our concern to verify the integrity of the purchased goods which must be complete with all the original parts (including any documentation and accessories): in the case of returned items that are damaged or tampered with, it will not be possible to refund of the amount paid for the purchase of the products. (the integrity of the ret.
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