In the event of a concern, as it is, a product that does not meet your expectations or a priori dysfunctioning (we generally work on used products, are only humans and in this quality not immune to a bad diagnosis, even if everything is done to avoid this situation), please contact us directly before opening a dispute or evaluating in a clumsy way, this is the best way, especially the best and the best way to settle issue. We make the total exchange or refund when necessary and only when necessary, after return of the product and prior return request. The customer being our business, everything will be implemented in order to satisfy you. Any return request must be made within the time limits to the announcement, generally fifteen days after reception. The costs generated remains the respo.
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