Since we sell on different sales channels it is possible that an item is temporarily out of stock. If the order processing times are longer or the purchased item is temporarily unavailable, we will contact you to inform you of the expected timing or to cancel the order or manage it differently according to your requests. Products made to order (e.g. special bicycles) have production times of 2 to 4 weeks and cannot be returned or refunded in as items made to order and personalized according to the rules of the consumer code. We ship with the major couriers and with shipment tracking. For valuable items, the goods are insured. In case of damage to goods during transport, the damage will be recognized only in case of actual responsibility of the courier. In case of damage, conditional accep.
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