All information for personalized items must be sent to us OWN! Please understand that we cannot write to every customer who does not have the information! Processing time for personalized items is usually 4 working days - AFTER receipt of all required data! You can always get the activation code for your trackables online directly from the manufacturer. Enter the tracking code there and you will receive the activation code. Most codes can also be requested directly from groundspeak under “Lost Activation Code”. You can find an overview of this in our webshop. In addition to the shipping time of 1-2 days within Germany, we need an additional processing time of 2-4 days for personalized products such as car stickers, T-shirts, stamps. Please check your email if we have any questions about yo.
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