Philips Magic 3-2 Fax Machine & DECT Cordless Handset, Answerphone, SMS - FAULTY

Fax with with built in Cordless Phone, Answer Machine, Thermal Transfer Print and SMS Function. FAULTY - Fax machine powers up and the handset works fine with new batteries (not included). The fax machine is struggling to grip paper and hence the copy/fax functions aren't working.