Remarkably helpful and specific. I certainly plan to follow Abrahams' recommendations -- Robert Cialdini, internationally bestselling author of Pre-Suasion Exceptional. His tools for thinking quickly and speaking clearly are indispensable. His easy-to-understand approach helps anyone to become a better 'in-the-moment' communicator -- Tony Fadell, inventor of the iPod, co-creator of the iPhone, and internationally bestselling author of Build A gold standard for communication best practices. Matts six step approach to speaking confidently and clearly in spontaneous situations helps calm the nervous system so you can focus on what matters: creating connection with those around you and responding in the moment.
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