Our articles carry marks to certify their origin and are indexed by serial number and order number and thus avoid uncomfortable misunderstandings or bad faith. If at the time of delivery the package arrives damaged, you must indicate it on the delivery note that you must sign to the carrier. If these damages have caused the product to break, you must notify us within 24 hours so that the insurance can take over, otherwise the insurance understands that it is the buyer's responsibility. You will need to send us photos of the box and the item showing the damage. The product will be returned to our facilities and once verified, another item will be sent free of charge. The Customer must thoroughly check the article before its handling and assembly, if it detects any visible anomaly, it must b.
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