Auction winners are supposed to pay for the product they won in 3 days after auction ended, please contact us if you need more time for payment, if there is any reasonable reason for not accepting the product, please contact us in advance. We are unwilling to leave bad feedback to non-paying bidders. Canadian and International orders are subject to search by local customs authorities which can delay delivery by several weeks. A: Yes, we have over hundreds different type of stones 95% of our stones in store are genuine, and 5% of our stones are lab-created. If you have a question on one of the stones, please contact us. A: For International Orders, we are not responsible for any fees that your country have charged you, example like Duty, Taxes, Postal Delivery Fee, or some other fees that.
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