Kenwood Integrated Frost Free Fridge Freezer - FREEZER NOT COOLING ENOUGH

This Kenwood built-in bottom freezer fridge-freezer has a capacity of 240L. The item stands at 175cm in height and 54cm in width. From our experience, the fridge part is in good working order, but the freezer only appears to be cooling in the range 0C to -10C (appears to be common problem for these models), please see the photos of the temperature readers. We have still been using the freezer for storage, but it is clearly not suitable for anything that needs to be stored at -18C or below. Please let me know, if you have any questions.

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