All our items come with a 30-day no-hassle return policy. Justification. Sheet music, reading material and software cannot be exchanged. The general terms and conditions of Zoundhouse GmbH & Co.KG apply. For the out-of-court settlement of consumer disputes, the European Union provides an online platform (ODR platform) at When purchasing multiple items from us:Add the items to your shopping cart and select Request total from buyer at the top right. If you intend to buy multiple items: Put them into your shopping cart and choose combined shipping(up right)on your checkout. DHL will take care of all the official paperwork and payment of the VAT on your behalf and they will pass that cost to you on their invoice. From our limited experience so far, the government charges consist of 20% VAT p.
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