Applies to all of our items 30-day return policy without additional Justification. Sheet music, reading material and software cannot be exchanged. The General Terms and Conditions of Zoundhouse GmbH & Co.KG apply. The European Union provides an online platform (“OS platform”) for the out-of-court settlement of consumer disputes https://ec.europa.eu/consumers/odr When purchasing multiple items from us: Place the items in the shopping cart and select "Request total amount from buyer" in the top right. If you intend to buy multiple items: Put them into your shopping cart and choose "combined shipping" (up right) on your checkout. DHL will take care of all the official paperwork and payment of the VAT on your behalf and they will pass that cost to you on their invoice. From our limited exper.
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