WHY A BOOK ON LEAN INFORMATION TECHNOLOGY? Why Look at IT? What Is the Problem? IT Background. Are We Doing the Right Things? The Art of Managing Change. BRINGING LEAN INTO INFORMATION TECHNOLOGY? How Can Lean Help IT? What is Lean? Are We Working on the Correct Problem? Or Are We Creating More Problems? The Lean IT Event. Meaningful Metrics. LEAN INFORMATION TECHNOLOGY ON INTO THE FUTURE. IT Maturity.
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