Ekornes guarantees the internal mechanism of their recliners for a period of 10 years from the date of purchase of the product. The 10 year guarantee covers the Plus™-System and the internal metal frame, including the metal springs and gliding system. It does not cover damage to leather, woodwork or any faults or damage caused by the use of the product other than in accordance with the manufacturer's recommendations, as well as any faults or damage arising from any repairs made by any persons not authorized by the manufacturer. All buyers are responsible for returning the item prior of any refund process. The original packaging is needed; therefore do not throw it away! Also, all products should be returned with its original boxes, cards, dust-bags or covers in the same way was delivered.
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