CONDITION OF PRODUCTS?\n\nRepair\nCentre is a specialised repair centre for all VIBE and FLI audio products.\nWhich means all returns, whether manufacturing failure or customer abuse come\nto us. It\u2019s our job to repair them.\n\nGraded\nproducts\n\nPlease do\nnot expect a brand new product, because of the graded nature of the products\nthey all will generally exhibit signs of cosmetic imperfections, this could be\na small mark or scratch or it could mean fairly heavy marks on the casing of an\namplifier / enclosure. You should not expect to receive instructions or wires\nwith any item unless otherwise specified.\n\nDamaged\nPackaging\n\nWe're able\nto make BRAND NEW pairs of speakers from matching new products together &\nfrom products that are returned for a number of reasons including damaged and\nsoiled packaging. These can not new sold as new.\n\nAll\nproducts from ARC are marked as ARC. This is to ensure the product has been\nthrough its testing program before being ship.