All items being returned must be in their original packaging and accompanied by any instruction manuals and other paperwork. All items must be in a brand new (without signs of installation) and resaleable condition. All parts are inspected for signs of installation upon our receipt of them. (Note: Parts that have physical evidence of being installed may receive a 50% refund at our discretion. The decision is made based on our assessment of the part and whether it can be resold as "used". ) In no way shall North America HVAC be liable for any loss, damage, fire, explosion, injury, including any incidental or consequential damages, or death as a result of ordering and/or installing any parts from our website or from the results of any action taken due to reading information found on our webs.
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